Do I have to pay for my return and if so how much?



You don’t have to pay anything when you drop your parcel off, however all UK return parcels are subject to a £1.99 admin fee for up to 6 items, additional items will then be charged at £1 per item which will be deducted from your refund.


All charges are calculated on the portal and can vary depending on the weight of the parcel you are returning and the returns service you select.



Have more questions? Submit a request