How will I be refunded?

You can choose whichever refund option suits you best!

Original Payment Method: Refunded straight back to the card or account you used to order.

E-Gift Card: We'll email you as soon as your return is received into our warehouse.
(Loyalty members: Choose an E-Gift Card and we'll pop 200 loyalty points into your account to cover the return fee!)

  • Gift Card: Refunded back to the same card.
  • Gift Voucher (EGV): We'll email you a brand-new voucher code.

If you no longer have your original gift card or your voucher has not arrived in your inbox please reach out to our Customer Service Team here

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